P.O. Box 1517
Roseburg, OR 97470
CUSTOMER SERVICE HOURS:
M-F 8:00-4:00 PACIFIC TIME
For questions about shipping or questions about your order please e-mail to:
Most orders will be shipped either same day or within 24-48 hours (weekdays). For large orders, please allow approximately 3-5 days for processing. Payment by credit card is the quickest method for delivery. We no longer accept check payments.
How to Order:
- ON-LINE: Use our quick and easy shopping cart and secure credit card service. We also offer e-mail, and snail-mail order options. Select your item/size, go to checkout, choose order method, fill out shipping information/payment options, and submit.
- TELEPHONE: Call 541-672-6037 Monday-Friday 8-4 Pacific Time.
We offer four methods for Continental U.S. Orders only:
FEDEX USA ORDERS : FedEx delivery is available to Continental USA destinations only. We DO NOT offer weekend delivery due to the prohibitive cost to the customer. To ship the same day via FedEx, we must receive the order before Noon Pacific Time.
IMPORTANT: If your FedEx order is valued over $500, someone must be available to sign for delivery.
INTERNATIONAL ORDERS (Non-United States): We only ship via USPS Global Priority to most countries (please allow 7-12 days delivery time). International shipping rates: $36.00 for 1-4 items and $3.00 for each additional item. Payment must be by credit card only. International customers are responsible for any import/duty/customs fees. Look-it Activewear has no control over rates charged or import policies.
CANADA and MEXICO: $27.00 for 1-4 items and $2.00 for each additional item, the shopping cart will not calculate the correct amount but we will discount the rate when we process your order.
Because U. S. Postal Service does not offer tracking and insurance for non-U.S. destinations, Look-it Activewear cannot guarantee delivery to all international destinations. Look-it Activewear will not be responsible for loss or theft. The customer will assume responsibility and refunds will not be provided for loss/theft of packages.