P.O. Box 1517
Roseburg, OR 97470
888-432-6230
541-672-6037
Fax: 541-464-6067

info@look-it.com
Cust. Service:
M-F 9-5 Pacific Time

How To Order

Shipping

Returns & Exchanges

Group Discounts

Wholesale Orders

HOW TO ORDER

We offer many different options for quick and easy ordering:

  • ON-LINE --- Use our quick and easy shopping cart and secure credit card order form (e-mail, fax, & snail-mail options available)....simply select your item/size, go to checkout, choose order method, fill out shipping information/payment options, and submit!
  • TELEPHONE --- Call toll free 1-888-432-6230 or 541-672-6037 Monday-Friday 9:00-5:00 Pacific Time.
  • FAX --- Use our shopping cart service and select "fax order".
  • SNAIL MAIL --- Use our shopping cart service and select "mail order". Mail it to: Look-it Activewear, P.O. Box 1517, Roseburg, OR 97470 (note: for check payment, please allow 2-3 weeks delivery)

Payment by credit card is the quickest methods for delivery...."instant gratification". For check payments, please allow up to 3 weeks delivery time.

Customer Service Hours:
Monday through Friday 9:00 a.m. to 5:00 p.m. Pacific Time

SHIPPING

***HOLIDAY SPECIAL: Until December 22 we offer FREE shipping for orders over $100 (U.S. destinations only)!

We offer four methods for U.S. orders:

U.S. Postal Service Priority Mail -

$5.00 for the first item and $1.00 for each additional item. Most customers receive their order within 2-5 days. (Please note that we are located on the West Coast and some distant locations may require 1-2 more days delivery time.)

  • FedEx Overnight -

$30.00 - 1-2 items
$33.00 - 3-4 items
$36.00 - 5-6 items
$39.00 - 7-8 items
$42.00 - 9-10 items
$45.00 - 11-12 items
$48.00 - 13-14 items
$51.00 - 15-16 items

  • FedEx 2 Day -

$20.00 - 1-2 items
$22.00 - 3-4 items
$26.00 - 5-6 items
$29.00 - 7-8 items
$32.00 - 9-10 items
$35.00 - 11-12 items
$38.00 - 13-14 items
$41.00 - 15-16 items

  • FedEx 3 Day -

$19.00 - 1-2 items
$10.50 - 3-4 items
$22.00 - 5-6 items
$23.50 - 7-8 items
$25.00 - 9-10 items
$26.50 - 11-12 items
$28.00 - 13-14 items
$29.50 - 15-16 items

FedEx delivery available to U.S. destinations only. FedEx orders not offered for weekend delivery due to the prohibitive cost to the customer. Expedited orders must be received before noon Pacific Time to ship the same day. Expedited FedEx delivery to Hawaii/Alaska: please e-mail for delivery time and price. IMPORTANT: Please e-mail Look-it Activewear immediately to request "waive signature" if no one will be home to accept delivery (Look-it Activewear not responsible for lost or stolen packages left on doorstep).

INTERNATIONAL ORDERS - We ship via USPS Global Priority to most countries (please allow 5-10 days delivery time). Our on-line shopping cart service will not tabulate international shipping rates. Please e-mail info@look-it.com for rates.....price varies per country and weight. Payment must be by credit card only....do not send checks, money orders, or cash. International customers are responsible for any import/duty/customs fees. Look-it Activewear has no control over rates charged or import policies.

FREE SHIPPING TO ALL FPO/APO DESTINATIONS!!
We offer free shipping to all U.S. military installations overseas (excluding Alaska and Hawaii). Destination must be a FPO/APO address. Shopping cart will not tabulate free shipping when you order on-line, but Look-it Activewear automatically deletes all shipping charges when we process your order. THANKS!!

RETURNS & EXCHANGES

Send returns and exchanges to:
LOOK-IT ACTIVEWEAR
P.O. Box 1517
Roseburg, OR 97470

Send all returns and exchanges with the Return/Exchange Form that is included with your order. Returns and exchanges will only be accepted if garment is unworn and hang tag is still attached. Apparel must show no sign of wear, soil, or odor. We've extended our return/exchange deadline to January 26 for holiday orders. (All tights, bodyliners, and briefs are considered intimate apparel and are not exchangeable or returnable. Any returned tights/bodyliners/briefs will not be refunded, available for exchange, or returned to the customer.) Returns and exchanges that do not comply with Look-it Activewear's requirements will be discarded or returned at customer's expense.

NOTE: Unlike other on-line and catalog mail order companies, Look-it Activewear does not charge a restocking fee! And, for exchanges, we pay postage costs to ship the exchanged item back to you via parcel post mail (excluding shoe exchanges).

Note: Return policy does not apply to international customers - all non-U.S. customers must pay all exchange shipping costs.

CATALOG REQUESTS

Look-it Activewear does not offer a print catalog. Our website is our world-wide catalog. We encourage you to shop around.....check bodywear catalogs, view other bodywear websites, and visit your local dancewear store or pro-shop. If you've already checked our prices, you've probably noticed that all of our apparel is up to 40% less than any other website, catalog, dancewear store, or gymnastics pro-shop. We hear daily from frustrated shoppers who are dissatisfied with the inflated cost of leotards and dancewear. We agree that bodywear prices have gotten unreasonable, and we want our apparel to be affordable and accessible to everyone.

When you order from catalog companies, you pay inflated prices to compensate for the "FREE" catalog. To keep our rates reasonable, we've eliminated our print catalog. This way we can pass the savings on to you! We also add new designs and accessories to our site every month. We would be unable to bring new styles and accessories to you immediately if we printed an annual catalog----we keep our internet catalog up to date for you, our visitor.

GROUP DISCOUNTS

We allow 10% off orders of 10 or more of the same style. This is a great offer because our bodywear is already discounted up to 40% off.....with the group discount, you receive a wholesale price! E-mail info@look-it.com for availability/delivery date. (Group discounts are only available for our regularly priced bodywear. 10% off applies per order only---additional/later orders must meet minimum 10 per style to qualify for group discount. Discounts are not available for clearance and sale items.)

WHOLESALE ORDERS

Look-it Activewear offers our exclusive line of bodywear at very affordable wholesale prices to stores, pro-shops, boutiques, distributors, and other retailers. Information is available to business owners/managers/buyers only. Call or e-mail to find out why consignment programs are not beneficial to you or your customers.

Please e-mail to wholesale@look-it.com the following information:

  • Business name
  • Business address
  • E-mail address
  • Contact person/title
  • Phone number
  • Business fax (if any)
  • Type of business: retail store, gymnastics/studio pro-shop, on-line retailer, other

After we receive the above specific information, we will send via e-mail information. Information provided to registered businesses only.

PRIVACY/SECURITY POLICY

At Look-it Activewear, your security and privacy is of the highest importance to us. All customer information (names, addresses, e-mail, and phone numbers) are used only for order processing. Look-it Activewear never releases, sells, or exchanges customer information with other companies. All customer credit card numbers are received through our Secure Socket Layer (SSL) shopping cart system, which encrypts credit card information. Look-it Activewear also utilizes an Address Verification System (AVS), which protects our customers and Look-it Activewear against credit card theft and fraud. (Note: please provide accurate credit card billing address when you place your order......AVS requires the current address that you receive your credit card bill. Transactions will be denied if card number and billing address do not match up.)

The contents of this site are copyrighted © 2006 Look-it, Inc. All Rights Reserved.